No more Heroes

I came home from Chicago with a DVR full of TV shows to catch up on.  2 episodes of Heroes, Bionic Woman, Survivorman, Friday Night Lights, Longhorn Sportscenter, NFL Primetime etc…

So last night I got home, and promptly plopped myself down on the couch to get some rest and relaxation.

 

Cable box is dead.  I called tech support, we reset the box, but nothing.   So now they’re coming to fix it on Friday afternoon. The problem is, when a DVR goes down, they don’t let you keep your hard drive with the shows you’ve saved.  They swap out your box, and you’re S.O.L.

 

Dammit.

 

While I was down on luck, she proceeded to try and sell me on their Phone service. “While I have you on the phone, has anyone talked to you about adding Cable Phone to your package?”   I guess she thought I’d be up for an even higher monthly bill.  I told her I was un-willing to add another somewhat unreliable Time Warner service to my package.  I don’t think she liked my reply, but then again, she had my crappy internet connection support call history in front of her, so can she blame me?